Returns & Exchanges

Due to the perishable nature of our baked goods, we are unable to accept returns; however, we are committed to ensuring you enjoy every bite of our treats. If your order arrives damaged or incorrect, please contact our team within 24 hours of delivery for a resolution.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the specific items that are damaged or incorrect immediately upon arrival.

• 2.
  Contact Support

  Email our customer service team with your order number and the photos within 24 hours of receiving your delivery.

• 3.
  Internal Review

  Our bakery team will review your claim to determine if a replacement, store credit, or refund is the appropriate next step.

• 4.
  Resolution Process

  Once approved, we will process your refund to the original payment method or dispatch a fresh replacement batch at no extra cost.